Questions we receive most often

FAQ - Frequently Asked Questions

Our office is open from 8:30 am to 4:30 pm, Monday to Friday (GMT-3 time). We promise to respond to you within one (1) business day.

No. We do not charge monthly or annual fees. The price listed is a one-time payment.

You can pay securely through PayPal or Wirecard (you don’t need to create an account on these platforms to make the payment). Via Wirecard it is possible to pay by credit card in up to 3 interest-free installments. If you have any problems using these payment methods, please contact us: contato@dashboarddesign.com.br

We currently do not work with Google Sheets templates.

Most of our templates work on Mac. If the model is not compatible with Mac, you will see a note in the product description > Other information> “Windows only”

You can send us an email at contato@dashboarddesign.com.br. We ask for a period of 3 working days to correct the error and send you a new template.

Most of our templates work with Excel 2010 or later versions. Our models have not been tested on previous versions. Please note that some of our templates only work with Excel 2016 or newer versions. In this case, you will see a note in the product description > Other information> “Designed for Excel 2016 or later.”

Yes, you can customize Dashboard Design templates as you wish. They are sold unlocked. MoneySuite spreadsheets are sold locked and passwords are not provided.

Yes, you can remove the logos after purchase. To remove it, you need to unlock the model with the password we provided. Please note that some of our models are already sold unlocked.

Yes, we offer personalized services starting at $16/hour. If you are interested, please send an email to:contato@dashboarddesign.com.br

If you are looking for a model that is not currently available, please contact us and we may be able to develop it for you. You can send us an email to contato@dashboarddesign.com.br to make a model request. We will do our best to include it in our future model list.

If you have any problems downloading the files, send an email tocontato@dashboarddesign.com.br and we will send the files to the email used for purchase.

If you still have questions, don’t hesitate to get in touch by email contato@dashboarddesign.com.br

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Free Demo Spreadsheet

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Free Demo Spreadsheet

Receive a free demo version in your email of the Financial Control Worksheet 3.0